MAILING IN YOUR SCRAP
Mailing in your items is very easy. Just read through the information below, then send it in for processing!
Here at CGC, we test and price all your jewelry items in their current form; we don't have to melt them down. There are rare exceptions, but normally, it's not necessary. If you aren’t satisfied with our offer, no worries; you can request your items back at our expense.
If you’re mailing in dental scrap for testing and payment, we clean all pieces down to bare metal for accurate weighing and testing as pictured on the dental scrap page.
If we receive larger quantities of small pieces, dust, sweeps, etc., they will be melted into an ingot for timely and accurate testing.
Again, if you aren’t happy with our offer for any reason, you can request your material back at our expense. Due to all the work involved in processing dental scrap, we will retain 5% of the good-tested scrap to cover our labor & material costs.
Yes, we do accept all PFM material and anything else you may have. Basically, when in doubt, just send it in…that includes jewelry, too!
PAYMENT OPTIONS
1. Cashier's Check – Just provide the name and address you would like it sent to.
2. Zelle - This works best for smaller payouts.
SHIPPING INSTRUCTIONS
We do not remove and return gemstones... please remove any stones you would like to keep.
We accept shipments from all carriers.
Package your items well; don’t rely on self-adhesive packaging; tape it as well for extra insurance.
Insure your package for a value you would be happy with in the unfortunate case it's lost in the mail.
Ship your package with "signature required."
All packages are received in our indoor facility, so there is no chance your package will be left outside for potential theft.
Please send us a message to let us know what you are sending and when to expect it if you know. This helps us get you taken care of as fast as possible!
Send Message To: bruce@californiagoldconnection.com
Please allow 3 to 5 business days once received for processing & pricing.
For security purposes, please don't write “California Gold Connection” on your shipping label; just use "CGC." We don’t want to advertise the contents of the package.
Please include your contact information in your package and your preferred contact method for your settlement offer.
DO NOT MAIL ITEMS IN STANDARD ENVELOPES...SEE BELOW.
WARNING! For those of you sending in small quantities, you must send them in a padded envelope at a minimum and pay for parcel post, which is hand-sorted.
All items shipped in standard envelopes with standard postage must pass through a 1/4″ slot due to the automated processing machines used by the USPS. If you ship in a standard envelope, you risk the machine tearing your item right through the envelope, resulting in your item/s being lost altogether. Please see the example photo below.
California Gold Connection is not responsible for lost or damaged packages or items during shipping, as we have zero control over your package until it's received.
SHIP TO
CGC
1865 HERNDON AVE. STE K 156
CLOVIS, CA 93611
Thank you for selecting California Gold Connection as your scrap gold/silver buyer.
If you have any questions, please give us a call.
California Gold Connection ~ 800-939-5075
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